Colleen, our Practice Manager, has struggled for months managing her 1st Grader's online school and her very demanding job.  She had a complex network of help.  This day was dad, that day was the gran...

In his book, The Checklist Manifesto, Atul Gawande talks about the collective vision we have of our professional heroes.  We herald the dare-devil test pilot and the intrepid astronaut risking thei...

Have you ever experienced that sense of foreboding that comes from someone entering your office, closing the door behind them with a stricken look on their face?

There is that moment when you real...

Have you ever had one of those days…one of those weeks…where the appointments come back-to-back and there just seems no end to it!?  Friday comes and you realize that even though you have half a dozen...

Every firm has a diversity and inclusion initiative these days: a women's group, a diversity panel for people of color, a D&I recruiting goal.  How effective are these initiatives in recruiting, retai...

In these tumultuous times, it can feel like life is HARD!  There is a pandemic raging and our country is burning and flooding at the same time.  Barely an hour goes by without some sort of political b...

Are you suffering from the Covid-10?  Or maybe you are better than most and it's only the Covid-5 for you!?

You know what I am talking about, right?  The work from home and stress snacking manifes...

Updated: April, 2025:

Several years ago, during an IMPLEMENTATION Monthly Mastermind call, I asked the group where they need help and what kind of trainings would be beneficial for them right now.  One...

Leonardo Da Vinci had a shipping problem.  No, I am not talking about Fedex, I am talking about the ability to finish a project and get it out the door.  Seth Godin coined the term to "Ship It" whi...

I received a surprise call from a team member one day that sent me into a tailspin.  She is a contractor and she logged in to start her day and all of her work was gone.  She asked, "Have I been fi...